FREQUENTLY ASKED QUESTIONS
EZ Carpet tiles are 23.5” x 23.5” carpet squares.
EZ Carpet tiles range in thickness across the various styles shown on our website from 0.2” to 0.91” in thickness. EZ Carpet tiles come in different thicknesses for different applications and preferences. All specifications for our products regarding thickness are displayed on the product pages. If you need help determining which product's thickness will best suit the needs of your application, please contact us at email@example.com.
Yes, it is a great idea to order a sample of one of our carpet tiles to see colors, patterns, and textures in person before ordering. Samples are available in both DuraStep and EZcushion backed products. We offer 7.5" x 7.5" sample swatches cut from 1st quality tiles.
You may order any sample for all in-stock products directly on our website for only $0.99 per sample + a small fee for shipping.
To order, visit the product page of the carpet tile you are interested in viewing and click on "Get A Sample". You will be directed to begin the checkout process. If you would like to order more than one sample, you will just repeat this process on the other product pages. Please note that unless otherwise approved, we do not currently support ordering multiples of the same sample in one order.
1-5 Samples $4.00 Flat Rate USPS Priority Mail (2 Day Delivery)
6+ Samples $7.00 Flat Rate XL USPS Priority Mail (2 Day Delivery)
If you would like to view a full size (23.5" x 23.5") sample, please contact firstname.lastname@example.org or call (706) 529 4424 to place a custom sample order. For full size sample tiles, you will be responsible for only the cost of shipping. All samples are final sale.
If the item you are looking for or ordered a sample for recently became out of stock on our website we recommend paying close attention to our website for the next following days or contacting us directly at (706) 529 - 4424. We manufacture all of our products in-house and are regularly updating our inventory so, if something is out of stock there is a good chance it will be back soon.
However, in the case that the out of stock item says that it is special order only, it will no longer be available for direct purchase online. To make a special order, please contact email@example.com to discuss the specifics of your projects needs.
When items are listed as "Special Order Only", this means that the product is no longer a part of our running line and will only be manufactured in special circumstances. To qualify as a special order, your order must meet a minimum quantity (This is typically 50,000 square feet). To make a special order, please contact us for more information.
EZ Carpet tiles contain a pre-applied pressure-sensitive adhesive that is applied during our in house manufacturing process. The tiles are engineered to remain stuck to the floor without slipping or curling up but provide the ability to be picked up later for damage free replacements. Because EZ Carpet tiles contain a pressure-sensitive adhesive, your tiles will have a stronger grip to the floor after installation and use.
EZ Carpet tiles are manufactured with the use of a variety of materials. Face fiber materials for our products include; polyester, nylon, and polypropylene that are all 100% solution-dyed. We offer two backing options exclusive to our company, EZ Carpet, known as DuraStep and EZcushion. DuraStep and EZcushion backing technologies use polypropylene and polyurethane to create a lightweight, durable back to our products without the use of latex.
EZ Carpet tiles made with DuraStep backing are made to be lightweight, durable and flexible. DuraStep backing is engineered to give EZ Carpet tiles more value than just the face fibers you see on the surface. DuraStep carpet tiles are coated with a protective layer of Scotchgard ™ to help resist minor stains and soil and are manufactured with naturally moisture resistant materials (Polypropylene and Polyurethane) to help prevent the inner layers of the tiles from odor-causing bacteria and fungi. DuraStep carpet tiles are moisture resistant due to DuraStep’s combination of using polyurethane and polypropylene which are not affected by moisture. They create a strong barrier to help increase the lifetime of the tiles. DuraStep carpet tiles contain no latex which allows them to be softer, and more durable without flattening or crumbling onto the surface after minimal wear.
EZcushion is EZ Carpet's patented backing technology that offers premium underfoot comfort by providing an attached cushion to the base of the EZ Carpet tile.
EZcushion carpet tiles take our traditional backing, DuraStep, a step forward for applications needing an extra touch of comfort. Unlike other attached cushion carpet tiles, EZcushion uses a unique manufacturing process utilizing the chemical polyurethane combined with an additional protective layer for damage free replacements. This additional layer provides a barrier between the cushion and your floor, making replacements and repositioning easier, and damage free for both your floor and your EZ Carpet tile. Like DuraStep, EZcushion backed carpet tiles are treated with Scotchgard ™ Soil and Stain Protectant to help keep your floors looking and feeling new. EZcushion attached foam cushion backing is built to maximize comfort while protecting your floors.
As with traditional broadloom carpet, carpet tile backings are very important to the performance of the overall floor covering. The importance of the backing resides in that it is the foundation for the entire carpet tile.
Carpet Tile Backings Play An Import Role For The Following Reasons:
The foam that makes up the attached cushion for carpet tiles is comprised of many cells that form together to make a solid cushion. This type of foam can consist of either an open-cell or closed-cell formation. Open-cell attached cushions, such as EZcushion, provide a stronger structure for absorbing foot traffic impact to retain form much longer than that of a closed-cell foam. Closed-cell attached cushions allow larger amounts of air to enter the cell and can cause cell wall damage and breakdown far earlier than that of open-cell cushions, thus causing damage to the carpet's yarn.
It is also important to consider moisture when deciding between open-cell and closed-cell cushions. Open-cell cushions are ideal for below-grade areas such as basements because of their ability to allow moisture to evaporate to the top of the carpet tile to be removed by air conditioning units. Closed-cell cushions prevent moisture from getting into the tile and will allow a buildup that could cause subfloor warping as well as mold and mildew growth.
If you have a question about our open-cell attached cushion backing, EZcushion, please reach out to us at firstname.lastname@example.org.
All EZ Carpet tiles are manufactured at our facility located in Dalton, Georgia. While we do not currently offer a physical storefront for our customers to purchase our products, all of our products can be ordered directly online and shipped to all domestic United States.
To find out how many EZ Carpet tiles you need for your room, you will first need to measure the floor you want to cover. Once you know the size of your floor, you can use our calculator on each product page to determine our best recommendation based on the square footage you provided. If you are unsure how to convert your measurements into square feet, simply multiply length x width. So, if you have a room that is 10' x 10', you are needing to cover 100 square feet, in which case our calculator will tell you that you need 3 boxes of EZ Carpet tiles.
If you have any questions about how many tiles to order you can call our Customer Service number at (706) 529 4424 for assistance.
You can easily measure your floor by using a tape measure to find out the length of one side and the width of the adjacent side. Once you have those two measurements, multiply the amount of feet of the length and the width together and you will have your total amount of square footage needed to cover your room.
EZ Carpet tiles are sold by the box. Each box of EZ Carpet tiles contains 9 (23.5" x 23.5") square tiles, and each box of Sport Turf contains 7 (23.5" x 23.5") square tiles. There is a minimum order of 1 box required, and at this time we do not support splitting boxes.
No, EZ Carpet tiles contain the appropriate amount of pre-applied adhesive to each tile needed for installation.
EZ Carpet tiles contain a pressure-sensitive adhesive that will provide a sturdy grip to your subfloor that will strengthen over time. Our products are manufactured with this special pressure-sensitive adhesive so that if you decide to reposition or remove the carpet tiles later on, there will be no damage to the underlying surface.
You can order all of our in-stock products or samples directly on ezcarpet.com or by calling us at (706) 529 - 4424. To place an order, simply go to the shop page, choose your product, and add the item and desired quantity to your cart. From there, you may click the cart button at the top right of our website to check out and place the order. Although you can purchase our products directly on our website, we have partnered with Wayfair to offer all of our products on their site as well.
Once your order has been picked up by the shipping carrier, you will be emailed a tracking number to provide you with an estimated arrival date. Please allow until 9:00PM for the tracking number to update into the carrier's system. All orders are currently shipped via UPS Ground unless otherwise stated. Delivery from our warehouse in Dalton, Georgia can take 2 - 5 business days depending on location.
Orders placed Monday through Friday before 2:00 PM EST for in-stock products will usually be prepared and shipped out the date of order placement. Weekend orders will ship out first thing Monday morning. Once your order has been prepared to be picked up by the shipping carrier, you will receive a shipping confirmation email with a tracking number showing your orders estimated arrival date. Once the tracking number is sent to you, please allow until 9:00 PM that night for the tracking number to update. All orders are shipping UPS ground unless otherwise noted.
Each box of EZ Carpet tiles contains 9 (23.5" x 23.5") tiles that come installation ready with a pre-applied adhesive. However, you may find it helpful to have a tape measure, straight-edge, and a carpet/utility knife on hand.
EZ Carpet tiles can be installed almost anywhere! With the exception to our Turf tile, Sport Turf, EZ Carpet tiles should be installed indoors over clean, flat, and dry hard surface floors. Sport Turf tiles may be installed both indoors as well as outdoors. This Turf tile measures 23.5” x 23.5” and is made out of 100% texturized Nylon and contains our formulated indoor/outdoor.
Note: We do not recommend installing EZ carpet tiles over existing carpet or curving around stairs.
To prepare your floor for carpet tile installation, we recommend sweeping away any loose debris and wiping away any missed debris with a damp cloth. Please make sure that the subfloor does not contain moisture as this can cause the carpet tile's adhesive not to bond with the floor.
EZ Carpet tiles can be easily removed one single tile at a time for cleaning or replacements as needed.
To remove any EZ Carpet tile already stuck to the floor, carefully pick the tile up from the backing of one of the four corners. Be careful not to pull from the face fibers as this can cause damage to the tile.
Cleaning EZ Carpet tiles is actually very simple. To clean your EZ Carpet tiles from normal day-to-day dirt from foot traffic, it is a good idea to vacuum regularly. To clean any spot stains, it is important to clean the carpet tile as soon as the stain is noticed for best results. For cleaning spills or stains in general, first blot off any excess liquid from the tile, remove the tile from one of the corners and apply a mild detergent or carpet cleaner to the spot. Once you have worked in the detergent, rinse the tile under running water. Always remember to dry the tile off completely before replacing it onto your floor. Never use a citrus product when cleaning your EZ Carpet tiles, citrus cleaning products will cause the tile to lose its adhesive backing and you will no longer be able to use the tile without an additional adhesive.
Yes, you can have EZ Carpet tiles professionally clean or you can use your own carpet cleaning machine to provide an extra cleaning for your carpet tile floor. However, please keep in mind that these machines use water to clean and could cause your tiles to momentarily loose their adhesion to the floor. As long as you do not use a citrus or alcohol based cleaner with the machine, your tiles will regain their adhesion to the floor once dry.
Our DuraStep and EZcushion backings are both breathable. Meaning, they will allow moisture from the floor to evaporate through the tile, limiting mold and mildew buildup in your floor.
It is a good idea to order an extra box of EZ Carpet tiles to use for replacements down the road as needed. If you decide to order excess or have tiles leftover after installation, the best way to store them is in a covered, temperature controlled room. Heat and humidity can adversely affect the performance of the adhesive backing, paying attention to where you are storing your tiles will play a critical role in their performance.
If your floor gets significantly wet after the carpet tiles have been installed, you will want to remove any/all wet carpet tiles and allow them to dry. Once dry, the adhesive backing will regain stickiness and the tiles will be able to be placed back into position on your floor.
EZ Carpet tiles should be installed onto smooth, flat, and dry hard-surface floors. We recommend the following EZ Carpet tile styles for indoor use only: Classic Comfort, Zalman, Raindance, Infinity, Parallels, and Nomad. For outdoor use, we recommend Sport Turf, our artificial grass tile made with water-resistant glue. Please note that we do not recommend installing carpet tiles over stairs or carpet. Subfloors that have paint chips, chalk, or other loose debris should be properly cleaned to ensure the best adhesion of the carpet tiles to the floor. Any loose debris left on the subfloor prior to installation will cause the carpet tiles not to stick to the floor properly. If you have a question about subfloor compatibility with our products, please reach out to us to find out more.
Please note that we do not recommend installing carpet tiles over stairs or carpet. Subfloors that have paint chips, chalk, or other loose debris should be properly cleaned to ensure the best adhesion of the carpet tiles to the floor. Any loose debris left on the subfloor prior to installation will cause the carpet tiles not to stick to the floor properly.
If you have a question about subfloor compatibility with our products, please reach out to us to find out more.
In order to give you the best experience on our website, we are constantly making updates to this page to include more common questions and the most up-to-date information. If you have a question that was not answered on this page, you can contact us by phone or email to quickly find the answer you are looking for.
email@example.com | (706) 529 - 4424